Returns Policy

Refunds & Exchanges

 Merchandise must be returned within 30days of purchase.

carraraflags.com.au strives to provide the most accurate item description to assist you in your purchasing decision, We can NOT guarantee colour or picture of products displayed on our website . We would never want you to be disappointed.

If you are unhappy for any reason with an item you have purchased via our online store we will gladly

  • return it within 30days
  • exchange it for something else
  • provide you with a full refund
  • or alternatively offer to repair the item for you if it is no longer in stock.

Your happiness is paramount, the item

  • must be returned in new and not used condition
  • are not be altered or washed
  • must  have all tags attached

Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.

Finally, Sale items may not be returned.